Full article with thanks to: insurancebusinessmag.com/us/news/technology/digital-transformation-must-happen-across-entire-insurance-ecosystem-226451.aspx The global COVID-19 pandemic has placed insurance technology under the spotlight. It has weeded out the digital front-runners from the digital dawdlers and has highlighted the importance of innovation across the entire insurance value chain, from client prospecting and acquisition through to underwriting and claims adjusting. While any immediate technological changes introduced by insurers …