Full article with thanks to: neosllc.com/how-to-drive-change-management-within-the-insurance-industry For many insurance leaders looking to improve customer experience, launch new products, or implement new technology, there is an underlying theme behind each of these actions—change management. And change management is an activity weighing on leaders’ minds around the world. According to a 2019 LIMRA study that analysed the biggest challenges of C-suite life insurance executives …